Frequently Asked Questions
FAQ
If you still can’t find the answers you’re looking for – email us here.
How many projects and revisions?
You can submit unlimited amounts of projects, although only 3 will be live at a time. We’re committed to seeing your vision become reality and will make unlimited revision until it’s right.
What’s not covered?
- Web design or development
- Video production
How do I submit my project?
Projects are submitted via an individualized online form. The form is unique to you, and you can upload links, files and anything else we need to get your project going.
What is the turn-around time?
Turnaround time vary between 24 and 72 hours for initial drafts depending on the projects. Have an ‘urgent deadline’? Let us know in the form and we’ll contact you regarding its ‘do-ability’.
Status Updates?
We use Trello to keep track of all your projects. You’ll receive a unique client link to view our current progress and what we’ll be working on next from your work que.
How do I receive my files?
Once your files are finalized you’ll be sent a download link via emailYes. They’ll be included the final link with multiple versions for you use immediately.
Can I have the original files?
Yes. They’ll be included the final email link.
What exactly is covered?
- Special Event Promo
- Sermon Series Graphics
- Ministry Flyers
- Event Posters
- Bulletin Designs
- Email Promotional Images
- Social Media Images
- Brand Style Guides
- Complete rebranding projects